Managed service providers are a good choice for small to medium-sized companies who do not have need an internal technology team or companies who have a short-term need to ramp up services to achieve a specific objective.
It’s important to pick the right service provider for your business; and without onboard technical resources it might be difficult to execute a complete, objective evaluation. We can help. When selecting for a service provider, we would seek certain attributes:
- Local resources and rapid response with the availability of a service level agreement. SLA’s specify the amount of time the provider has to respond to problems. Shorter terms are more expensive; longer terms less so. We can help you select the SLA that best meets your needs without breaking the bank.
- The ability to support strategic objectives.
- Strong vendor relationships.
- Available services that meet your business needs. This might include hardware and software maintenance, security testing, disaster recovery, backup and restore services, and cloud administration.
It’s important to check references. We can help you create a sensible selection criteria, research providers, short-list finalists, support the selection process, and check references. With our proven technical experience, we can help you craft a managed service provider relationship that covers your technology needs so you can focus on business objectives.